Privacy Policy

1. Who We Are

Franklin Concrete Company operates the website at franklinconcretecompany.com. We are a concrete contractor based at 6 Keough St, Franklin, MA 02038. You can reach us at hi@franklinconcretecompany.com or (508) 803-6598.

2. Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a request through our website, we collect your name, email address, phone number, and any details you provide about your project.
• Analytics: We use Vercel Analytics to collect anonymized data about how visitors use our site, including pages visited, browser type, and general geographic region. This data does not identify you personally.
• Cookies: Our site may use cookies or similar technologies to support basic site functionality. We do not use cookies for targeted advertising.
• Automatically collected data: When you visit our site, our servers may log your IP address, browser type, referring URL, and the date and time of your visit.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule estimates or services.
• Communicate with you about your project, including scheduling, quotes, and follow-up.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Tally (tally.so): We use Tally to collect contact form submissions. Information you submit through the form is processed by Tally in accordance with their privacy policy.
• Vercel: Our website is hosted on Vercel, which processes server logs and analytics data. See Vercel's privacy policy for details.
• Google Maps: We embed a Google Maps iframe on our site to display our location. Google may collect data when you interact with this map.

5. Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to fulfill your project request and comply with legal requirements. Analytics data is retained in accordance with the policies of our analytics provider. You may request deletion of your personal information at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to any legal retention requirements.
• Opt out of any future marketing communications from us.

To exercise any of these rights, email us at hi@franklinconcretecompany.com.

7. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: